Return and Refund Policy
Return & Refund Policy
Thank you for shopping with ELITE VIBES. We strive to ensure that every customer is satisfied with their purchase.
Returns and Exchanges
Customers may request a return or exchange within 7 days of receiving their order.
To be eligible for a return or exchange, the item must:
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Be unused and in its original condition.
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Include all original packaging, tags, and accessories.
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Show no signs of wear, damage, or alteration.
Products that have been used or damaged after delivery are not eligible for return or exchange.
Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as ELITE VIBES is not responsible for items lost during return transit.
Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund request.
Approved refunds are processed within 7 days after the returned product has been received and verified.
Shipping charges are non-refundable unless the item received was incorrect or damaged.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.
Contact Information
Email: elitevibes15@gmail.com
Phone: 0335-2350461
Address: Karachi, Pakistan
Website: https://elitevibes.site/